We are so confident that you will love our products, we offer a 30 day trial period where you can try our products from the comfort of your own home.

If for any reason you are not 100% satisfied, simply get in touch with us within the 30 days of order delivery to arrange a return and refund.

30 Days

Risk free returns

Not sure about buying a Pulsio product? We offer a 30 day returns policy on all our products. If for any reason you are not satisfied with your product, you can return your product for a full refund. Simple, no fuss returns.

1 Year


Buy with confidence that your Pulsio product will last. We offer a 1 year Warranty included with all products, and activated automatically with purchase. Should your Pulsio product develop a fault or break due to no fault of your own, we will guide you through our hassle-free inspection and exchange.

24 Hours

Fast & Friendly Customer Support

Have a question? Our friendly customer support team can help you with any queries, concerns or product tips. We’ll always aim get back to you within 24 working hours.

How to arrange a Return

Get in touch with our customer support team at and a friendly representative will provide the returns form and help you return your order.

Returns must be made within 30 days from your delivery date in the EU. Items must be returned in the same condition in which it was received with all accessories returned, unmarked and with the original packaging. We reserve the right to refuse a refund if these conditions are not met.

Your refund will be processed within 2-7 business days of receipt of return.